Of course!
Here’s a detailed Terms & Conditions document for your website Sabjifresh.online, customized for a fresh produce and perishable goods e-commerce platform:
Terms and Conditions
Welcome to Sabjifresh.online!
These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or purchasing from Sabjifresh.online, you agree to comply with and be bound by these Terms.
Please read them carefully.
1. General
Sabjifresh.online is owned and operated by APVN Pvt Ltd
The term "we", "us", or "our" refers to Sabjifresh.online.
The term "you" refers to the user, customer, or viewer of our website.
We reserve the right to change, modify, or update these Terms at any time without prior notice. Changes will be effective upon posting.
2. Eligibility
You must be at least 18 years of age to use this website and make purchases.
By using this website, you represent and warrant that you are legally capable of entering into binding contracts.
3. Products and Services
Sabjifresh.online specializes in the sale of perishable and non-perishable grocery products, including fruits, vegetables, dairy, and other food items.
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
Product images are for representation only. Actual products may vary slightly in appearance.
4. Pricing and Payment
All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
We reserve the right to change prices without prior notice.
Payment must be made using accepted methods: UPI, Debit/Credit Card, Net Banking, Wallets, or Cash on Delivery (where applicable).
In case of payment failure, the order will not be processed.
5. Order Acceptance and Cancellation
Your order constitutes an offer to buy the product(s).
We reserve the right to accept or decline your order at our sole discretion.
Orders can be canceled before dispatch by contacting our support team.
Once an order is dispatched, it cannot be canceled except under special circumstances.
6. Shipping and Delivery
Deliveries are made to eligible locations as per our Shipping and Delivery Policy.
Delivery timelines are indicative and not guaranteed, especially for perishable goods.
Customers must be available at the delivery address to accept the goods.
7. Returns, Refunds, and Replacements
Due to the perishable nature of many items, returns are only accepted for damaged, spoiled, or incorrect products.
Issues must be reported within 2 hours of delivery with clear photos.
Refunds and replacements will be processed according to our Return and Refund Policy.
8. Quality Assurance for Perishables
We follow strict quality checks to ensure that only fresh produce is delivered.
However, factors like handling after delivery and local storage conditions are beyond our control.
We recommend consuming fresh produce promptly upon receipt.
9. User Responsibilities
You agree to provide accurate, current, and complete information during account creation and ordering.
You are responsible for maintaining the confidentiality of your account and password.
You agree not to misuse the website by knowingly introducing viruses or other harmful material.
10. Intellectual Property
All content on Sabjifresh.online — including text, graphics, logos, images, and software — is the property of Sabjifresh.online and is protected by intellectual property laws.
Unauthorized use, reproduction, or distribution of any content is prohibited.
11. Limitation of Liability
To the fullest extent permitted by law, Sabjifresh.online shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or purchase of our products.
Our maximum liability is limited to the amount you paid for the order in dispute.
12. Force Majeure
We are not responsible for any failure or delay in performing our obligations due to events beyond our reasonable control, such as natural calamities, transportation interruptions, government actions, pandemics, or strikes.
13. Privacy
Your personal data is handled according to our Privacy Policy.
We value your privacy and use your information only as outlined in the Privacy Policy.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India.
Any disputes arising under or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Maharashtra.
15. Contact Information
If you have any questions about these Terms or other policies, please contact:
Email: info@sabjifresh.online
Working Hours: Monday to Saturday, 9:00 AM to 7:00 PM
Thank you for shopping with Sabjifresh.online! We are committed to bringing farm-fresh produce to your table with care and transparency.
